Privacy Policy

This policy explains how PrivateGPS London handles personal information when you use our website or testing services.

Data Controller

PrivateGPS London, 5 Ave Maria Lane, St Paul’s, London EC4M 7AQ. Contact: info@privategps.london | 020 73599880.

What We Collect

• Contact details (name, phone, email) and booking details.
• Clinical and laboratory information needed to provide testing services.
• Payment and transaction records.
• Technical website data such as cookies, IP address and analytics data.

How We Use Your Data

We use data to manage bookings, provide test services, communicate results, process payments, maintain patient safety, meet legal duties and improve our services.

Lawful Bases

Depending on context, we rely on contract, legal obligation, legitimate interests and (where appropriate) explicit consent for health data.

Who We Share Data With

We share only what is necessary with accredited laboratories, regulated payment providers and essential IT/service providers under appropriate confidentiality and data processing terms.

We do not sell personal data. We only share results with your GP, insurer or other third parties when you ask us to, or where disclosure is required by law.

Retention and Security

Records are retained in line with UK healthcare and data protection requirements and protected by physical, organisational and technical safeguards.

Your Rights

You may request access, rectification, erasure, restriction, objection or portability where applicable, and can withdraw consent where processing is consent-based. To exercise rights, contact info@privategps.london.

Complaints About Data Use

If you are unhappy with how we use your data, contact us first so we can resolve it. You can also complain to the Information Commissioner’s Office (ICO): ico.org.uk.